Shipping:

All orders are shipped FOB Charlotte, NC via USPS.  Standard processing time from date of Purchase Order submission is 10-25 business days.  Customers will be notified in instances where unforeseen delays increase the processing time of an order.

Returns:

No returns are accepted without our telephone permission and a return authorization number.  The return authorization number must be displayed on the box containing the return or it will be refused and returned to the sender.  Merchandise accepted for return must be returned in the original packaging. (If not there will be a 25% re-stocking fee.)